Mobile app
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Troubleshooting

Using the mobile app

Our mobile app works on:

  • iPhones and iPads
  • Android phones and tablets.

If your mobile phone is not supported, you can use our mobile-friendly web pharmacy by going https://tomthumb.medrefill.com/ttweb.

Prescriptions and reminders

Yes! You can set up reminders to take your medications daily, weekly, monthly, or on a custom schedule. You’ll find them in under "Reminders" in the drop down menu.

Alternatively, you can also set up reminders to take medications on time from the prescription details screen.

Preferences

You can easily manage a number of preferences in the Account Page of your mobile app. These include:

  • Time zone
  • Phone number and email address
  • Hiding and showing prescriptions in your prescription list
  • Language (if available)

To manage the timing and frequency of your notifications, go to the Reminders area of your mobile application.

Mobile app features

The pharmacy mobile app goes beyond the text experience and provides you with more functionality and control. With the mobile app, you can order refills from a list, refill by scan, view Rx history, transfer scripts, , manage reminders and much more.

Refill from Prescription List

This screen displays the all your medications along with the prescription number, pharmacy where it was last filled, fills left and when it was last filled. You can refill a prescription by selecting it from the list. This will display the Drug Details page where you can click the Order Refill button to request a refill.

Refill by Typing Prescription Number

You can refill your prescriptions without signing in to the app by typing in your prescription information.

Transfer Prescriptions from other Pharmacies

You can easily transfer your prescriptions from non-Tom Thumb pharmacies to a Tom Thumb pharmacy.

Find a Pharmacy

This feature allows you to search for your nearest Tom Thumb pharmacy or look for Tom Thumb pharmacies elsewhere. You can also get directions, see the pharmacy hours, and contact the pharmacy (with click-to-call functionality).

Manage Doctor Information

My Doctors allows you to organize your doctor/patient relationship. You can see your healthcare provider's contact information and call or fax the doctor directly.

Manage Account Information

You can use this feature to manage your notification and prescription display preferences, change your time zone, and more.

Download the mobile app from the Apple store or Google Play.